Terms & Conditions
Welcome to OneBox. By accessing or using our website at theonebox.us and any services, products, or deliverables provided by OneBox ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before engaging with us. If you do not agree, please discontinue use of our Services immediately.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and OneBox Inc., United States ("OneBox," "we," "us," or "our"). By placing an order, signing a proposal, or using our Services in any capacity, you acknowledge that you have read, understood, and agree to these Terms along with our Privacy Policy.
2. Services Offered
OneBox is a software and digital agency that provides the following services:
• Custom application development (mobile and web)
• Artificial intelligence and machine learning solutions
• Game production and interactive experiences
• 3D animation and motion design
• Digital marketing strategy and execution
• Full-stack web development
All Services are provided on a project basis as defined in individual proposals, statements of work, or service agreements executed between the parties. The scope, timeline, and deliverables for each project are governed by those project-specific documents.
3. Client Responsibilities
To ensure successful delivery of Services, you agree to:
• Provide accurate, complete, and timely information, materials, and feedback as required by the project scope
• Designate a primary point of contact with authority to make decisions
• Respond to requests, approvals, and review cycles within the agreed timelines
• Ensure you hold all necessary rights and licenses for any content, assets, or third-party materials you provide to us
Delays caused by the Client's failure to fulfill these responsibilities may result in revised timelines, additional costs, or scope adjustments, and will not constitute a breach by OneBox.
4. Payments and Fees
All fees, payment schedules, and milestones are set forth in the applicable project proposal or service agreement. General payment terms include:
• A deposit or upfront payment is typically required before work commences, as specified in the proposal
• Milestone-based payments are due upon completion and delivery of each milestone unless otherwise agreed
• Final deliverables will not be released until all outstanding balances are paid in full
• Invoices not paid within the agreed period may accrue a late fee of 1.5% per month on the outstanding balance
•All payments made to OneBox are non-refundable oncework has commenced.
All prices are quoted in United States Dollars (USD) unless otherwise stated. OneBox reserves the right to adjust pricing for additional work that falls outside the originally agreed scope.
5. Intellectual Property
Upon receipt of full payment for a project, OneBox transfers ownership of the final, custom-developed deliverables to the Client, except for:
• Pre-existing intellectual property, frameworks, tools, libraries, or methodologies owned by or licensed to OneBox
• Open-source components, which remain subject to their respective open-source licenses
• Any third-party assets or software procured on behalf of the Client, which remain subject to the applicable third-party licenses
OneBox retains the right to display completed work in its portfolio, case studies, and marketing materials unless the Client requests confidentiality in writing prior to project commencement.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of a project. This obligation applies during and for two (2) years following the completion or termination of a project. Confidentiality obligations do not apply to information that is publicly known, independently developed, or required to be disclosed by law.
7. Warranties and Disclaimers
OneBox warrants that Services will be performed with reasonable skill and care in accordance with industry standards. We will correct material defects in deliverables reported within thirty (30) days of delivery at no additional charge.
EXCEPT AS EXPRESSLY STATED ABOVE, ONEBOX PROVIDES SERVICES "AS IS" AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8. Limitation of Liability
To the maximum extent permitted by applicable law, OneBox's total cumulative liability to you for any claims arising out of or related to the Services shall not exceed the total fees paid by you for the specific project giving rise to the claim in the twelve (12) months preceding the claim.
OneBox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.
9. Termination
Either party may terminate a project with thirty (30) days written notice. Upon termination:
• The Client will be invoiced for all work completed up to the termination date
• OneBox will deliver all completed deliverables and work-in-progress to the Client upon receipt of payment for work performed
• Neither party will be liable for damages arising solely from a termination made in good faith in accordance with this clause
10. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable rules.
11. Amendments
OneBox reserves the right to update these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Continued use of our Services following such changes constitutes acceptance of the updated Terms.
12. Contact
For questions regarding these Terms, please contact us at:
OneBox Inc., United States
Email: legal@theonebox.us